FAQ

How long will it take to receive my order?
Orders are processed within 1–3 business days. Once shipped, please allow 7–10 business days for delivery. You will receive tracking information via email as soon as your order ships.

Do you offer returns or exchanges?
We offer returns for store credit only. All returns must be initiated within 7 days of your delivery date. Items must be unused, with original tags and packaging. For more info, please see our Return Policy.

Can I change or cancel my order?
Once an order is placed, we cannot guarantee changes or cancellations. Please email us as soon as possible at frenesiefactory@gmail.com and we’ll do our best to accommodate.

How can I contact you?
You can email us at frenesiefactory@gmail.com or reach us by mail at:
PO Box 543
Tifton, Georgia 31793