Refund policy

We want you to love your purchase. If something isn’t quite right, we offer store credit only for eligible returns.

• Return Window: Within 7 days of delivery

• Condition: Items must be unused, with tags and original packaging

• Return Type: Store credit only (no refunds)

To start a return, please email frenesiefactory@gmail.com with your order number and reason for return. Once approved, you will receive return instructions.

Please note that customers are responsible for return shipping costs.